Reachout, an AI powered Video Outreach Platform, was already a popular name by the time they reached out to us. Their primary concern was the user churn due to their overwhelming, but a feature-rich video personalisation process. Due to the complex nature of the features involved, the users seemed to have issues navigating around the application and making the best use of them.

As part of our engagement, we started with simplifying that very process by splitting it into two logical processes, gave a better and modern form to their product which instantly improved the user satisfaction rates. The solution was a bold one, but it paid off big time.